Annual Maintenance Contacts (AMC)
Outsource your company’s entire IT function at lower costs, from management to technical support, and enjoy the
freedom to focus on your core business.
Let us HELP you !!!
Enjoy 24/7 business uptime at lower costs & focus on your core business.
- Flexible plans.
- Fixed monthly/yearly fee contracts .
- Service Level Agreements and Key Performance Indicators.
- 24/7 availability.
- Dedicated Account Manager.
- Regular reporting.
Servers | Computers ( Win/Mac) | Network | Firewall | Backups| Printers | Telecom (PABX) | WIFI | Access Control
Features
- Remote & Onsite IT Support by qualified Engineers.
- Monthly Preventive Maintenance for all listed devices.
- Update the machines with relevant windows and antivirus updates available on the internet.
- Locate and delete malicious spyware or viruses, IF ANY.
- Deep cleaning of Temp files, Temp internet files, cookies, startup items, recycle bin.
- Fight viruses with alternative means if necessary.
- Check event viewer for any errors.
- Check network functions.
- Check Backup systems and functions.
- Monitoring and managing servers and services.
- 1 HOUR RESPONSE TIME, IN CASE OF EMERGENCY (REMOTE/ONSITE).
- Unlimited Calls 24/7
- Re-installation or configuration of devices if required.
